ZCLIENT
First check on your taskbar near the ^sign for any instances of that big Z.
Close them by rightclicking on each Z
Then try again
When Zclient does not go any further than Connecting, most probably you do not have the latest version of Zclient
Go to THIS SITE and download Zclient.exe from there.
When the download is completed:
Leave the cloud set to Mailru, don't change that !!
Close them by rightclicking on each Z
Then try again
When Zclient does not go any further than Connecting, most probably you do not have the latest version of Zclient
Go to THIS SITE and download Zclient.exe from there.
When the download is completed:
- Make a new folder on your desktop called Zclient
- Move the downloaded Zclient.exe to that folder
- Have you tried to download Zclient before, make sure that is doesn't look like zclient(2).exe. Remove the brackets and the number. It should show just Zclient.exe.
- There should be no other files in that folder
- Now execute Zclient.exe
Leave the cloud set to Mailru, don't change that !!
Folder of Zclient before executing Zclient
Succesful log-in via Zclient
Folder of Zclient after a succesful log-in
A fresh start in Zclient
Open the folder Zclient
Delete all files except ZClient.exe. It should now look as the picture above under Folder of Zclient before executing Zclient.
Now activate ZClient again.
Delete all files except ZClient.exe. It should now look as the picture above under Folder of Zclient before executing Zclient.
Now activate ZClient again.
ZLOrigin
When you are successfully logged in to Zclient and ZLOrigin does not react or act strangely:
First try this
No luck ?
First try this
- Press ALT+CTRL+DEL and select taskmanager
- Under Processes, look for any instances of Origin and end them
- Now click ZLOrigin again
No luck ?
- Delete a previous installation of ZLOrigin
- Rightclick on the icon of ZLOrigin on your desktop
- Select: open file location
- Look for unins000.exe (it has the big Z from ZClient in front)
- Double-click on it - ZLOrigin will uninstall.
- When that's completed, install ZLOrigin again
- Now install ZLOrigin again
STILL NO LUCK ON EITHER ZCLIENT OR ZLORIGIN ?
Reboot your computer and redo the steps above
When you try and start the game a message shows about updating
Just as in the genuine Origin, an update is required shortly before a new pack becomes available.
Without that update a new pack won't play.
Rightclick on the picture of The Sims 4 and select Check for updates.
Without that update a new pack won't play.
Rightclick on the picture of The Sims 4 and select Check for updates.
Changing languages
You can change the language in ZLOrigin (although some parts will still be in Russian):
1. Language for installation
1. Language for installation
Click on the down-arrow and you can change it at least to English
2. Language of your game
In Zlorigin, rightclick on the image of The Sims 4
Click on View Game Details.
In Zlorigin, rightclick on the image of The Sims 4
Click on View Game Details.
Click on the blue "Edit" and you'll see this
Where you see (in my example) Nederlands (Dutch), click on the red downward arrow and select your language.
After selection click on OK
After selection click on OK
Downloading stops
At the bottom of the dowloadscreen you see f.e. 9 of 20 Downloading The Sims.
When downloading has stopped. click on Downloading The Sims
Click on Pause (button with II) and immediately again on resume. (same button but now bears a down-arrow)
Downloading should continue.
When downloading has stopped. click on Downloading The Sims
Click on Pause (button with II) and immediately again on resume. (same button but now bears a down-arrow)
Downloading should continue.
You might have to repeat this after every installed DLC
unable to login to zclient
Your Zclient-account is coupled to your IP-address.
When you use a proxy or VPN, with a different IP, to connect to the internet, you can't login to ZClient.
In case you have an internet-provider giving you a dynamic IP, ask for a static IP.
When you use a proxy or VPN, with a different IP, to connect to the internet, you can't login to ZClient.
In case you have an internet-provider giving you a dynamic IP, ask for a static IP.